EvoSphere Shipping policy
At EvoSphere , we are committed to delivering your purchased shoes in a timely and reliable manner. We primarily utilize sea freight for shipping, ensuring cost - effective and secure transportation of our products. Here is a comprehensive shipping instruction for your reference:
1. Shipping Duration
The transit time for sea freight typically ranges from 20 to 30 days. This time frame is influenced by multiple factors, including the origin and destination ports, shipping routes, customs clearance procedures, and potential unforeseen circumstances during transit. Please note that this is an estimated duration, and the actual delivery time may vary slightly.
2. Logistics Partners
We have established partnerships with professional and reputable logistics companies. These partners are well - experienced in international shipping and are committed to handling your packages with the utmost care. Their expertise and resources enable us to provide you with a seamless shipping experience.
3. Order Confirmation and Tracking
Once you place an order with us, you will receive an order confirmation. This confirmation includes a unique tracking number and the corresponding tracking website URL. To track the status of your shipment, simply visit the provided website and enter the tracking number. Through this tracking service, you can monitor the progress of your shoes from the moment they leave our warehouse until they reach your doorstep. This real - time tracking feature allows you to stay informed about the whereabouts of your order and plan accordingly.
4. Shipping Costs
The shipping cost for sea freight is calculated based on various factors, such as the weight and volume of the package, as well as the destination. You can view the exact shipping cost during the checkout process on our website. We strive to offer competitive shipping rates while maintaining high - quality shipping services.
5. Customs and Duties
- Responsibility: As the recipient, you are responsible for any customs duties, taxes, or fees imposed by your country's customs authorities. These charges are determined by local customs regulations and are not included in the shipping cost we charge.
- Customs Declaration: We will accurately declare the value and contents of your package for customs purposes. Please note that any false or inaccurate information may lead to delays or issues during customs clearance.
We understand that timely delivery is important to you, and we work closely with our logistics partners to ensure that your shoes are shipped and delivered as efficiently as possible. If you have any questions or concerns regarding our shipping service, please do not hesitate to contact our customer service team at [email protected] or call 1 8124825087. We are always here to assist you.